6150 Corporate Dr.
Open 8-8 weekdays, 10-6 Sundays, Memorial Day, July 4th, and Labor Day
719.599.0149   888.404.3641
mail@criterium.com

Archive for April, 2009

Some straight talk about prices from Criterium’s CFO

April 17th, 2009 - News

Many customers are hoping for some extraordinary deals on bikes because of the economic slump.    In fact, the suppliers cut supplies back hard in January of 2009, and we are seeing shortages of key models.   At the same time, the cost of re-orders has risen steadily for the second  year in a row.  Our dollars are worth less, so prices will go up on the most desireable products.  In general, prices go up in challenging economic times.

A big clue came in the summer of 2008, when we received big price increases on tires and tubes.  We have worked to find better deals, without sacrificing the quality of the products.  We now have bulk tubes (no packaging),  a $3 discount for buying 3 tubes, and a 10% off deal for two tires.  The tire and tube price increases were caused by increased cost of raw materials, as well as big freight increases.  Criterium buys in quantity to reduce freight costs, and we have passed all of this savings on to consumers.  Whenever possible, we purchase at discount to hold back the price increases caused by the reduced value of the American dollar.
In general, the best value to the consumer will be on the merchandise that we have in stock today.  We will continue to apply mark-downs as we sell through current models.  We will always have sale items throughout the season.   We buy samples from sales reps, sell off our rental bikes, and look for real bargains for customers.   The best way to stretch your purchasing power is to stop in once and month or so, and see what has changed.  If you are certain about the bicycle that you want, put it in a no-interest layaway account with us, instead of waiting for a sale.  This applies doubly if you need a men’s large, or a women’s medium frame size.

We have ramped up our service department to fast turn-around on repairs this year.  If you choose to repair a bike instead of replacing it, we will work to make certain that the repairs are cost-effective for you.   Your investment in repairs helps to pay for real American jobs right here in Colorado Springs.

As always, our commitment is to provide the best value for the money.   Best Value is different target than Lowest Price.  Our time frame is longer than the next-quarter focus of many corporations.  We want you to be a satisfied customer for life.

Why suspension forks need regular service

April 11th, 2009 - News

The left leg on this fork is showing a heavy mix of corrosion and wear. Our regular fork service (Clean & Lube) costs 50 bucks, and if done regularly will keep this type of wear from happening. Unfortunately, this particular fork is beyond repair, and will need a new $240 CSU unit (steerer, crown and upper stanchions). Fox reccomends that all forks be serviced every 50 hours of ride time, or sooner if ridden in poor conditions (wet, freezing temps, etc.).

Rear suspension is pretty much the same story. With regular service it will last many years, but if neglected things will get expensive. Fox reccommends a standard Air Sleeve Service every 30 to 50 hours of riding. 40 bucks and you’re back on the trail.

And that’s where you should be. On the trail.

let’s go get un-lost

April 6th, 2009 - News

We just got a brand new Garmin Edge 605 for the shop last week, and that thing is addictive. Want to know what your altitude is? Want to know exactly how steep the hill is? Check the computer. What’s your heading? Look at the computer. Speed? Computer. Distance travelled? Computer. It has more attractive features than a room full of supermodels. We’re using it to map rides from the shop which will eventually appear on this very website. No more confusing directions, no more unfolding blanket sized sheets of paper to find the trail we told you about. Simple. Awesome. It’s the future.

Been looking for aluminum rotors? Pulling your hair out every time you see a big fat BACKORDERED next to the BUY NOW button? Then now’s the time to ditch that website and come support your local bike nerds. We have 4 and 6 inch alloy rotors from Scrub sitting in our display case like diamond encrusted puppies crawling all over each other for your attention. You have to see it to believe it.