Yes, your new bicycle can work for 12 years, but just like your new car, longevity requires periodic maintenance.   And, the more exotic the parts, the more frequently they need to be inspected and serviced.   Electronic shifters, hydraulic brakes, and air/oil shock systems have recommended service schedules.   The small print says that any crash or riding in extreme conditions (mud, snow, deep slush)  also means a visit to the mechanic.   Ben and the service team at Criterium are working to keep all of this as quick and cost-effective as possible.   If you are uncertain about recommended service for your bike, stop by for an inspection by our crew.    It’s good to find your mechanic before you need one!